Key Benifits
Far beyond rule-based chatbots, GuestWeb is powered by retainable AI that continuously learns to deliver accurate answers, reduce wait times, and boost guest satisfaction.
call volume by
30%
review scores by
15%
scan rate by
40%
Drive More Revenue
Promote restaurant bookings, in-room dining, spa reservations, and upsell offers directly through GuestWeb. Guests browse and order at their own pace — driving incremental income with minimal staff effort.
Reduce Workload,
Delight Every Guest
GuestWeb’s always-on AI concierge handles common questions, service requests, and bookings — reducing front desk calls by up to 40%. Supporting 58+ languages and trained specifically for hospitality, it delivers accurate, natural conversations that make every guest feel understood and well cared for.
Save Costs & Stay Current
Ditch printed directories and menus for a dynamic digital platform. With GuestWeb, staff can log into the backend anytime to instantly update hotel info, menus, and promotions — cutting printing costs, supporting sustainability, and ensuring guests always see the latest content.
Understand Your Guests
Built-in analytics convert chatbot and service usage into guest profiles and trend reports. Sync with your CRM to personalize marketing, refine offerings, and build loyalty with every interaction.
Seamless Branding & Integration
GuestWeb is fully customizable to match your brand’s look, tone, and workflows. It integrates easily with your PMS, task systems, POS and third-party tools — no complex middleware or long deployments needed.
FAQs
How does GuestWeb keep guest data secure?
GuestWeb uses enterprise-grade encryption, role-based access controls, and is fully GDPR compliant — ensuring both your data and your guests’ privacy are always protected.
How do guests start using GuestWeb?
It’s easy — guests just scan the in-room QR code. No downloads, no hassle. They instantly gain access to hotel info, 24/7 AI chat, service requests, and personalized offers — leading to happier guests and increased spending on hotel services.
What makes GuestWeb’s AI chatbot different?
It’s powered by advanced LLM technology built for hospitality, allowing it to understand and respond to guest needs with accuracy — making every guest feel understood and welcomed.
Ready to Transform Your Guest Experience?
Contact us for a consultation and see how Aiello GuestWeb can raise guest satisfaction, streamline operations, and grow your bottom line.
Happy Staffs, Happier Guests!
Ready to Transform Your Guest Experience?
Contact us for a consultation and see how Aiello GuestWeb can raise guest satisfaction, streamline operations, and grow your bottom line.
Happy Staffs, Happier Guests!