Aiello Newsroom | Press & Media Updates

November 13, 2024

Millennium Hotels and Resorts Partners with Aiello to Revolutionize Hospitality with AI Voice Technology

Aiello, a leading startup specializing in Natural Language Processing (NLP), is proud to announce its partnership with Millennium Hotels and Resorts (MHR). This collaboration aims to redefine standards in the hospitality industry by deploying the AI-powered Aiello Voice Assistant (AVA) across six MHR’s properties in Singapore and Thailand, including Grand Copthorne Waterfront Hotel Singapore, Orchard Hotel Singapore, M Social Hotel Singapore, Studio M Hotel Singapore, M Hotel Singapore City Centre and M Social Hotel Phuket in Thailand.

January 8, 2024

AI Platform Translates Hotel Guests’ Speech Into Actionable Data and Insights

The adoption of artificial intelligence (AI) in both travel and hospitality isn’t particularly new – many tech platforms and service providers have been utilizing AI behind-the-scenes for years now. But the emergence and rapid evolution of Generative AI and sophisticated language models have allowed many travel tech players to finally address gaps in the market that previously required such technologies.

July 3, 2023

Aiello shines at the “Taiwan AI Awards 2023” with its outstanding Voice AI technology

Aiello, an innovative startup based in Taiwan, has achieved remarkable success at the "Taiwan AI Awards 2023". The achievement demonstrates Aiello's exceptional performance in the field of artificial intelligence (AI) and its remarkable capabilities in solving real-world problems and driving technological innovation.

June 30, 2023

Aiello upgrades Task Management System; adds customizable templates and powerful analytics

Aiello launches TMS 2.0, an upgraded Task Management System for hotels, with advanced features to streamline operations and enhance guest experiences.

June 20, 2023

ChatGPT-powered AVA hotel AI concierge is now live in 10,000 rooms!

Aiello Voice Assistant (AVA), the ChatGPT-powered hotel AI, transforms stays in 10,000 rooms, and elevates guest service with advanced Q&A capabilities!

May 31, 2023

Aiello Inc.’s Advanced Hotel AI Assistant Debuts in Japan

Aiello Voice Assistant (AVA) is a Taiwanese hospitality AI solution used in 60+ hotel brands across Asia, with over 8,000 rooms. Its debut in Kyoto, Japan has garnered significant attention.