Our Vision

Aiello envisions a future where technology seamlessly strengthens human connections and drives hotel revenue. We lead this new era by integrating conversational AI and NLU data analysis, creating intuitive, scalable, and customer-centric solutions.

Our Values

Business
focus

With a strong sense of purpose, team members can prioritize tasks that generate value and are the right things to do, ensuring these tasks produce positive outcomes.

Problem-solving and
decision making

Startups like us face the pressure of achieving rapid growth and capturing market share within tight timelines, making problem-solving and decision-making crucial skills for team members.

Teamwork and
collaboration

We have a culture of open learning, which allows team members to grow together and achieve greater success through teamwork and collaboration.

Managing through change and uncertainty

In this era of rapid change, we encourage team members to be courageous in trying new ideas and embrace failure as a learning opportunity for themselves and others. This adventurous attitude keeps us agile and competitive in the face of uncertainties.

Dynamic learning
mindset

At Aiello, we constantly seek new methods and solutions to enhance our products, often with limited resources and budgets compared to large enterprises. This requires creativity and efficient resource utilization, driven by a dynamic learning mindset.

Leading the Way

Our leadership team brings together a diverse range of expertise, strategic vision, and a shared commitment to innovation and excellence. With years of experience across technology, hospitality, and business operations, they are guiding Aiello’s growth with purpose and long-term impact.

CEO & Co-Founder

Vic Shen

Vic previously served as Google's Senior Director of Intelligent Voice Assistant Solutions. With more than 20 years of leadership experience in the high-tech industry, Vic has been responsible for technology, product, business development and other related businesses in successful companies such as Google, Qualcomm, and Broadcom.

VP of Business Development & Co-Founder

Uliya Liao

Uliya previously served as the Product Marketing Director of Qualcomm China. With more than 15 years of business and product marketing experience in the field of wireless communications technology, Uliya has been responsible for the business development of wireless communications, tablets, and NFC-related businesses in well-known companies like Qualcomm, MediaTek, and Atheros Technologies.

VP of Engineer

Morris Chou

Meet our VP of Engineering, Morris Chou, a seasoned professional with over 15 years of experience in wireless communication technology and microprocessor engineering. Formerly at Qualcomm's research and development division, Morris brings extensive expertise in smart voice services, Netcom, handheld devices, and AIOT-related products to our team. Morris is instrumental in leading our engineering efforts and driving innovation at Aiello.​

Senior Director of Marketing  ​

Patty Chen​

Meet Patty, our Director of Marketing, bringing over 15 years of product and marketing experience in AI, MarTech, and SaaS fields across Asia. Patty previously served as Associate Director of Marketing at Appier for 8 years, where her focus included product, growth, content, and digital B2B marketing. With a proven track record of driving success in the industry, Patty brings invaluable expertise and leadership to our marketing team.​

Global Talent,
United Vision

Our team is made up of top talent from around the world—engineers, designers, and strategists who bring diverse perspectives and deep expertise. Together, we’re building innovative solutions with a truly global mindset.

Come and join our team
to explore exciting opportunities

Join Us
Taiwan
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