Aiello Blog—
Your Destination for Industry Insights, Expert Opinions, and Smart Solutions.

3 Ways Aiello Voice Assistant is Transforming Customer Service for Hotels
AVA
November 17, 2023

3 Ways Aiello Voice Assistant is Transforming Customer Service for Hotels

Hotels often pride themselves on their white glove service. When a guest goes up to a staff member or the concierge, they will answer any question, concern, or request as promptly as possible. Most hotels feel that this hand-holding is indicative of great customer service.

5 Transformative Forces Shaping the Hospitality Industry's Future
November 2, 2023

5 Transformative Forces Shaping the Hospitality Industry's Future

Incorporating these services can also help alleviate strain from staffing shortages by reducing the front desk workload, enabling staff to be more attentive to face-to-face interactions.

How to Deal with Staff Shortages in the Hospitality Industry
AVA
October 21, 2023

How to Deal with Staff Shortages in the Hospitality Industry

The workforce is facing the Great Resignation, and one of the hardest hit industries is hospitality. With employees increasingly preferring remote or hybrid setups, there are fewer job-seekers willing to work on-site at a hotel.

Mission Statement and Vulnerability Disclosure Policy
October 17, 2023

Mission Statement and Vulnerability Disclosure Policy

Aiello is committed to being an innovative leader in connecting the world to the internet through our state-of-the-art smart speakers. Our mission extends beyond creating impeccable audio experiences to ensuring that all interactions through our devices are secure and protect the privacy and security of our customer’s data.

Bridging the Tech Gap: From "Traditional" Hotels to Contemporary "Tech Led" Organizations
October 6, 2023

Bridging the Tech Gap: From "Traditional" Hotels to Contemporary "Tech Led" Organizations

No IT/tech department, nor all other divisions involved have the manpower or experience to dedicate to a major undertaking as this.

Delving Deeper: Evaluating the Top TMS Solutions Tailored to the Asia Pacific Region
TMS
October 4, 2023

Delving Deeper: Evaluating the Top TMS Solutions Tailored to the Asia Pacific Region

To accomplish this goal, we evaluated the strengths and weaknesses of several popular TMS solutions for hotels in Asia Pacific.