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Data is King: Using Aiello Voice Assistant as the Best Source of Insights on Your Hotel Business
AVA
Aug 27, 2025

Data is King: Using Aiello Voice Assistant as the Best Source of Insights on Your Hotel Business

A ton of effort goes into making your guests feel special. You go the extra mile to put together a personalized welcome basket with assorted chocolates; buy specialty coffee beans from local roasters; add the touch of luxury with silk pillowcases and fluffy robes. How can you know if all that extra work truly impresses your customers?

Grow Your Brand Value Through Eco-Friendly Hotel Practices
GuestWeb
Aug 27, 2025

Grow Your Brand Value Through Eco-Friendly Hotel Practices

According to Sustainable Travel Report 2022, 71% of travelers want to make more effort in the next year to travel more sustainably, up 10% from last year. Running an eco-friendly hotel is key to easing the negative impact of the industry but it’s also an important strategy for attracting new clients.

The Business of Conversation: Why the Conversational AI Market Will be Worth $46.29 Billion in 2028
AVA
Aug 27, 2025

The Business of Conversation: Why the Conversational AI Market Will be Worth $46.29 Billion in 2028

Over the last three years, interest in Conversational AI is in ascendance and the market is now estimated to be worth $5.1 billion and forecasted by Data Bridge to rise to $46.29 billion by 2028.

GPT-4 is here – How much better is it, and will it replace your staff?
AVA
Aug 27, 2025

GPT-4 is here – How much better is it, and will it replace your staff?

It's time to talk about GPT-4. You might have heard that this spanking new language model by OpenAI, outperformed most humans on the bar exam, scoring in the top 10%. Incredible. But, how does it change the game?

Reduce front desk calls with these game-changing techniques
AVA
Aug 27, 2025

Reduce front desk calls with these game-changing techniques

High season is right around the corner, and the volumes of inbound tourists are getting back to pre-pandemic numbers, but the staffing levels remain low. Here is what you can do to reduce front desk calls ↓

Aiello Voice Assistant (AVA) – the first ChatGPT voice AI solution for hotels
AVA
Aug 27, 2025

Aiello Voice Assistant (AVA) – the first ChatGPT voice AI solution for hotels

Get ready for some exciting news! Aiello Voice Assistant (AVA) will be the first hotel voice AI to integrate ChatGPT technology and apply a multi-model framework to your guest services.

Voice Assistants vs. Chatbots: Hoteliers are trading Chatbots for Conversational AI, should you too?
AVA
Jul 17, 2025

Voice Assistants vs. Chatbots: Hoteliers are trading Chatbots for Conversational AI, should you too?

Voice Assistants (VAs) and chatbots have now earned a spot in the tech tool stack of many hotels but choosing the right solution for your hotel is not easy. If you are planning to invest in guest-facing conversational technology, but every option feels the same, this article is for you.

Everything you need to know about PBX phone systems for hotels
AVA
Jul 17, 2025

Everything you need to know about PBX phone systems for hotels

PBX phone systems have been with hoteliers for over a century. What has changed in PBX systems since then, and how to find the best fit for your hotel?

10 Proven Ways a Hotel Concierge Can Win Your Guests Over
AVA
Jul 17, 2025

10 Proven Ways a Hotel Concierge Can Win Your Guests Over

This article explores the significant role of a concierge and the power of top communication skills in crafting unforgettable experiences for your guests.